Last Updated: 12 August 2026
CSSC Mpumalanga (Pty) Ltd (“CSSC Mpumalanga”, “CSSC”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, communicate with us, submit an enquiry or make use of our services.
CSSC Mpumalanga is committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy and data protection requirements.
By using this website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
CSSC Mpumalanga (Pty) Ltd
CSSC Mpumalanga provides professional SHERQ consulting, health and safety consulting, ISO management systems, auditing and risk assessments, SHERQ training, incident and accident investigations, security and environmental consulting, and PPE and safety equipment supply.
For purposes of POPIA, CSSC Mpumalanga acts as the responsible party in relation to personal information that we collect and process in connection with our business activities.
2. Personal Information We Collect
Depending on how you interact with us, we may collect and process personal information including:
- Name and surname
- Company or organisation name
- Email address
- Telephone or mobile number
- Physical or business address
- Job title or position
- Information contained in your enquiry or correspondence
- Information relating to services you request
- Information provided during consultations or business communications
- Any other information that you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
We do not intentionally collect sensitive personal information through the website unless it is necessary for a specific and lawful business purpose.
3. How We Collect Personal Information
We may collect personal information when you:
- Complete and submit a contact or enquiry form
- Contact us by telephone
- Send us an email
- Communicate with us through other electronic channels
- Request information about our services
- Request a quotation or consultation
- Enter into a business relationship with us
- Subscribe to communications where applicable
- Visit or interact with our website
We may also receive personal information from authorised representatives of organisations that engage our services.
4. Why We Collect and Use Personal Information
We process personal information only for specific, lawful purposes.
Depending on the circumstances, we may use your personal information to:
- Respond to enquiries
- Provide information about our services
- Prepare quotations or proposals
- Provide requested consulting, training or other services
- Communicate with clients and prospective clients
- Manage business relationships
- Schedule consultations, assessments, training or other services
- Process and administer transactions
- Maintain business and client records
- Improve our website and services
- Monitor website usage and performance
- Meet legal and regulatory obligations
- Protect our rights, property and business interests
- Detect, prevent and address fraud, security or technical issues
- Communicate important information relating to our services
We will not use personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.
5. Legal Basis for Processing
Where applicable, CSSC processes personal information on one or more of the following grounds:
- Your consent
- The performance of a contract or steps taken at your request before entering into a contract
- Compliance with a legal obligation
- Protection of a legitimate interest
- Our legitimate business interests, where these do not override your privacy rights
- Any other lawful basis permitted under applicable legislation
Where processing is based on consent, you may withdraw that consent, subject to any legal or contractual limitations that may apply.
6. Website Enquiries
If you submit an enquiry through our website, the information you provide may be used to:
- Respond to your enquiry
- Contact you regarding the services you requested
- Understand your business requirements
- Prepare relevant information, quotations or proposals
- Arrange consultations or follow-up communication
Submitting an enquiry does not automatically subscribe you to marketing communications.
7. Direct Marketing
Where permitted by applicable law, CSSC may communicate with existing or prospective clients regarding our services, industry information, company developments or other relevant business communications.
Where your consent is required for direct marketing, we will obtain that consent before sending such communications.
You may request that we stop sending direct marketing communications at any time.
Every applicable electronic marketing communication will provide an appropriate mechanism for opting out.
8. Disclosure of Personal Information
CSSC does not sell, rent or trade personal information.
We may disclose personal information to third parties where reasonably necessary for legitimate business purposes or where permitted or required by law.
Such parties may include:
- Professional service providers
- IT and website service providers
- Website hosting providers
- Email and communication service providers
- Software and technology providers
- Professional advisers
- Auditors
- Legal advisers
- Regulatory or government authorities where legally required
- Other service providers assisting us in delivering requested services
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security obligations apply.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services.
CSSC is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information to it.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage and improve the user experience.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Performance monitoring
- Analytics
- Understanding visitor behaviour
- Improving website content and usability
Where third-party analytics or other technologies are used, those providers may process certain technical information in accordance with their own privacy policies.
You can generally configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the website.
11. Information Security
CSSC takes reasonable technical and organisational measures to protect personal information against:
- Loss
- Damage
- Unauthorised access
- Unauthorised disclosure
- Unauthorised alteration
- Destruction
- Misuse
Access to personal information is limited to persons who reasonably require the information for legitimate business purposes.
Although we take reasonable steps to protect personal information, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
12. Retention of Personal Information
CSSC retains personal information only for as long as reasonably necessary for the purpose for which it was collected, or for longer where required by law, contractual obligations, legitimate business requirements or dispute resolution.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
13. Cross-Border Transfers
Where personal information is transferred outside South Africa, CSSC will take reasonable steps to ensure that the transfer is conducted in accordance with POPIA and other applicable legal requirements.
This may occur where third-party technology, hosting, cloud storage, email, analytics or other service providers operate outside South Africa.
14. Your Rights Under POPIA
Subject to applicable legal limitations, you have rights in relation to your personal information, including the right to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Object to certain processing of your personal information
- Object to the processing of your personal information for direct marketing
- Withdraw consent where processing is based on consent
- Request information regarding the processing of your personal information
- Lodge a complaint regarding the processing of your personal information
Requests must be submitted using the contact details provided below.
CSSC may need to verify your identity before processing certain requests.
15. Accuracy of Personal Information
We take reasonable steps to ensure that personal information in our possession is accurate, complete and up to date.
If any information you have provided to us changes, or if you believe information we hold about you is inaccurate, please contact us so that we can update our records where appropriate.
16. Children’s Personal Information
This website is intended primarily for businesses, organisations and adults.
CSSC does not knowingly collect personal information from children through the website unless such collection is permitted by law and appropriate consent has been obtained.
If you believe that a child has provided personal information to us unlawfully, please contact us so that the matter can be investigated and appropriate steps can be taken.
17. Confidentiality
Information provided to CSSC in connection with a client engagement may be treated as confidential where appropriate.
We will take reasonable steps to protect confidential business and personal information and will only disclose such information where authorised, reasonably necessary for the provision of services, or required or permitted by law.
18. Changes to This Privacy Policy
CSSC may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services or applicable legislation.
The updated policy will be published on this website with the relevant revision date.
We encourage visitors to review this Privacy Policy periodically.
19. Complaints
If you believe that CSSC has processed your personal information in a manner that does not comply with applicable privacy legislation, you are encouraged to contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to lodge a complaint with the Information Regulator of South Africa where appropriate.
20. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights under POPIA, or have a concern regarding the processing of your personal information, please contact CSSC Mpumalanga.
CSSC Mpumalanga (Pty) Ltd
Email: jurie.jordaan@csscmp.co.za
Telephone: 0817975142
Physical Address: 540 26th Avenue; Villierria; Pretoria; 0186
Information Officer: Jurie Jordaan
Information Officer Email: jurie.jordaan@csscmp.co.za
Information Regulator
For information regarding your rights under POPIA or to lodge a complaint with the regulator, you may contact the Information Regulator of South Africa.
Information Regulator
Website: https://inforegulator.org.za/
